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What are your office opening hours?
We are Open Monday - Saturday 8:30am - 5:30pm.
Can I have a written quotation?
All quotations are sent in writing. We reply to all enquiries within one business day.
Can I see a sample product?
All the products we manufacture are specific. We can send material swatches if required. We will provide a visual of your finished design. If you would like to see a pre-production sample we would be delighted to make one for your approval. All or part of this will be refunded on production of the final order (depending on the quantity ordered).
Can you match the colors?
Absolutely yes. However, we need to know your Pantone color references to enable precise matching.
I have a tight deadline can you help me?
More often than not yes. We leave some 'slack' in production to slot in rush jobs. However, please do not rely on this, we cannot complete guarantee delivery.
How long will my order take to arrive?
Standard orders will be delivered in 7 - 10 days from artwork approval. Larger orders will be a little longer.
How can I Pay you?
First orders are accepted on a proforma basis and we respectfully ask for payment prior to sending the order. Payment can be made by Credit/ Debit card or bank transfer. If you would like a credit account please request an application form when making payment.
